Client Testimonials

"Working with TopCare is a breath of fresh air - they go the extra mile and endeavour to produce quality results offering reliability and continuity of staff. Staffing provided thus far, have been professional and compassionate therefore I highly recommend their trustworthy and outstanding services."

Reablement Team Leader Brunel Healthcare

“After previously working with another agency, Topcare came highly recommended  because of their high standards and competitive rates. I found the whole team at Topcare professional with a friendly attitude. They supply us with hard working carers who are managed to the highest level, making the whole process flow with ease. I would highly recommend them and will continue to use their services when needed.”

Branch Manager Allied Healthcare

"We were looking for a Registered Manager in a rural location and had found it difficult to attract quality through advertising the job. Topcare were retained to undertake a targeted search for the best talent in the area. We were impressed with the sector knowledge and speed of delivery. Couldn't be happier"

Managing Director, Network Healthcare

"TopCare, under the leadership of Ms Heidi Rutter, provided regular one-to-one support (weekdays and, latterly, weekends) for my brother Mr RW both at his home and in his daycare centre from late 2019 until March 2022. Richard had extremely severe physical and learning needs, which TopCare accommodated by providing targeted physical and social support.

Administration: The service provided by Ms Rutter and her administrative team was consistently of very high quality, evidencing a well-led organisation. Our requests and concerns were dealt with promptly, efficiently, and effectively - including outside normal office hours when necessary, demonstrating a genuine willingness to help. 

One-to-one support: A special effort was made to match the support person with Richard’s particular needs, both physical and social. Members of the support team were reliable, well-trained, caring, courteous, and considerate. They established a good relationship with Richard and were responsive to his personal needs and preferences.

We were entirely satisfied with the service provided by TopCare, which often went above and beyond what was expected."

 

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